We deal with your personal information in accordance with the Privacy Act 2020 and this privacy statement.
We may occasionally update this privacy statement, to reflect changes to our practices.
This statement was last updated on 26 July 2021.
Your Personal Information
Most of your personal information that we collect will come directly from you when you submit forms on this website, or engage with Roam Digital either in person, online, or in writing. The type of information we collect will depend on the product or service in question and may include:
Your name and contact details
Age, gender ethnicity and any other demographic information you provide to us
Your address or region and housing information
Any correspondence with Roam Digital staff
Any other information you choose to provide us, including queries, complaints and other written or verbal communications
Cookies and Device Information
We also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, the websites or search terms that refer you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Holding Your Personal Information
We store the personal information we collect from you in accordance with our obligations under the Privacy Act, and take reasonable steps to ensure the security of your personal information. We use trusted third-party providers to store and process our data and ensure that our cloud-based platforms meet New Zealand privacy requirements. For more information on privacy practices for our key third party providers, see the following links:
Roam Digital will retain personal information only for as long as we need it in order to continue to provide you with our service(s), maintain the security of our websites or as required by law.
We take all reasonable steps to ensure the personal information we collect is protected against loss, unauthorised access and disclosure, or any other misuse. We have an information and communications technology policy in place to ensure staff manage and protect Roam Digital data and devices. Access to our systems and platforms is controlled through role-based access, and all access is logged and audited.
Using and Sharing Personal Information
We share your Personal Information with third parties to help us use the information as described above. For example, we use Google Analytics to help us understand how our customers use the Site.
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations; to respond to a subpoena, a search warrant, or any other lawful request for information we receive; or to otherwise protect our rights.
Correcting Your Personal Information
Under the Privacy Act 2020, you have the right to access and ask us to correct any of your personal information provided to Roam Digital in connection with your use of the Site. Contact us if:
you would like to see or change your personal information Roam Digital has stored
you have any concerns regarding your privacy
We may require proof of your identity before being able to provide you with access to your personal information.
The Privacy Officer
17 Customs St East
Phone: +64 9 8879893