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Client Partner

Auckland, New Zealand

September 22, 2022

About Us

Roam Digital is a full-service digital consultancy established in 2013. We design and develop award-winning digital products and offerings for enterprise clients across New Zealand, USA, Australia and Europe.

We are a diverse team of skilled, passionate and creative people working to solve unique problems for our clients. In late 2021, we were acquired by projekt202, which has given us the backing of an established global company with the stability to provide more opportunities than ever before.

Across every engagement, our focus is on providing high-quality solutions to facilitate success and growth for our clients. This emphasis on excellence is reflected in our culture, which is performance-driven and encourages collective learning and professional development, underpinned by diversity. We are proud of the diverse backgrounds, experiences, identities and ways of thinking represented by our Roamers, and believe it’s a key ingredient in creating the best digital experiences.

With exciting client projects and a busy year ahead, we are currently looking for a Client Partner to join our Auckland team!

Your new job

  • As an experienced and proactive Senior Consultant, you will be responsible for forming and driving successful client relationships with C-Level Execs and Senior Leaders at Enterprise organisations
  • You will focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive net new and organic growth and strong relationships.
  • You will serve as a trusted strategic advisor with the ability to grow client relationships through presenting new strategies and innovative ideas
  • Identify new business opportunities through new and existing client engagements
  • Evolve our client engagements from project to long-term strategic engagements
  • Lead credentials and pitch presentations at Director/C-suite level
  • Lead and engage with Roam team members (within and cross-office) to develop effective client proposals
  • “Productise” our portfolio of past work and lead the creation of case studies
  • Develop and drive growth and account plans, processes and strategies
  • Continually increase knowledge of the client’s business (and industry) often serving as the client’s first line consultant
  • Act as an effective liaison, actively onboarding clients projects to the internal Roam team

What you know

  • You have a successful track record of delivering technology solutions to Senior Leaders of enterprise organisations
  • You are experienced in Product Management including Product Strategy, Vision and Roadmaps
  • You understand how to deliver technology programmes and products
  • Experience delivering enterprise software solutions and/or cloud solutions
  • Expertise in driving transformation/digital initiatives within large enterprises.
  • You have significant experience in developing long-term, solid client relationships
  • Leading strategic initiatives
  • You are experienced in presenting to and working with Senior-level client contacts
  • A deep understanding of consumer behaviour, marketing strategy and up to date tools and tactics
  • Proven track record of retaining and growing key accounts
  • Unparalleled client relationship skills and business acumen - you are able to earn Trusted Advisor status with all clients

Benefits

  • Awesome, handy location - only 2 minutes from Britomart, Downtown Auckland
  • Opportunity to be part of an innovative digital consultancy
  • Wide variety of technology projects across many industries
  • Birthday leave and flexible working options to suit you
  • Working with genuinely awesome, ambitious and collaborative people. A combo that is hard to find!
  • Collective learning culture, with loads of support and structured development plans
  • Secondment and travel opportunities to our global offices including Singapore and Sydney
  • Roam is a New Zealand and Australian Accredited employer
  • 4.5/5 star company rating on Glassdoor!